CrossForm iCRS 2.2.3

This review assesses the recent development of the iCRS mobile application by Mainstream Software, designed to cater to the increasing demand for on-the-go facilities management. As tenants spend less time on desktop computers and more on mobile devices, the need for a seamless, portable solution to submit and track service requests has become evident. The iCRS app enables tenants to create Work Orders directly from their smartphones or tablets, offering convenient access to their complete service history within an intuitive interface.

One of the notable aspects of iCRS is its compatibility with users regardless of whether they are already utilizing Mainstream Software’s desktop Client Request System (CRS). The application’s user-friendly navigation ensures easy adoption for existing clients and new users alike.

Key features of the application include:

• 'CRS Quick Links' feature for streamlined selection of issues, simplifying the process of reporting problems.
• A diverse selection of icons representing various problem categories, enhancing clarity and ease of use.
• Multilingual support, with full functionality available in fourteen different languages, accommodating a global user base.